Waiting periods

You may have to wait before your Parenting Payment starts.

Why you may have to wait

We may apply a waiting period when you claim a payment from us. The time you need to wait depends on if:

  • you had a payout from your employer
  • your payment was cancelled for not meeting your requirements.

What the waiting periods are

There are different waiting periods that may apply before your payment starts.

Ordinary waiting period

You may need to wait one week for your payments to start. We call this an ordinary waiting period. In some circumstances, we may waive this waiting period.

Read more about the ordinary waiting period.

Income maintenance period

You may have to wait if you got a payout from your employer when your job ended. This includes:

  • sick leave
  • annual leave
  • termination of employment
  • redundancy.

Read more about the income maintenance period.

Seasonal work preclusion period

This may apply if you submit a claim within 6 months of you or your partner finishing any:

  • seasonal work
  • contract work
  • intermittent work.

Read more about the seasonal work preclusion period.

Newly arrived resident’s waiting period

If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.

Read more about the newly arrived resident’s waiting period.

Compensation preclusion period

If you or your partner get compensation, it may change how much we pay you.

Read more about how compensation affects your payment.

What other factors affect your start date

You may need to wait if we cancelled your payment for not meeting your requirements. We call this a cancellation non-payment period.

This applies if you didn’t meet your requirements when you needed to take part in either:

Read more about:

When you can appeal a waiting period decision

You have the right to appeal if you think we got your waiting period wrong.

Read about reviews and appeals.

Page last updated: 11 September 2023.
QC 46636