View and manage an existing authority

View, amend or cancel an existing authority using the Online Pharmaceutical Benefits Scheme (PBS) Authorities system on Health Professional Online Services (HPOS).

You can search for existing authorities you’ve previously requested and check patient history and previous application details.

To do this use any of the following:

  • a Medicare number
  • your patient’s details
  • an authority number, authority approval number or authority unique ID.

Access the Online PBS Authorities system through either:

  • HPOS
  • upgraded clinical and prescribing software.

You can access this service in HPOS with a Provider Digital Access (PRODA) account. If you don’t have one, register for a PRODA account. Then follow the steps to set up your HPOS access.

To view your patient’s existing authority prescriptions, follow these steps:

  1. Log on to HPOS and select PBS authorities from the My programs menu.
  2. Select Search authorities, then enter any of the following:
    • your patient’s Medicare number
    • your patient’s details
    • an authority number, authority approval number or authority unique ID.
  3. After entering information, select Search.
  4. Select View action link to see the details of an authority application.

Log in to PRODA

You can change an authority application that hasn’t yet been dispensed. You can’t amend authority applications that have already had an original prescription supplied, however you can stop the supply of any outstanding repeats.

If you change your patient’s details, the PBS item details, or restriction information, your authority will be reassessed. You’ll get your response in real time.

To amend your patient’s existing authority prescriptions, follow these steps:

  1. Log on to HPOS and select PBS authorities from the My programs menu.
  2. Select Search authorities, then enter any of the following:
    • your patient’s Medicare number
    • your patient’s details
    • an authority number, authority approval number or authority unique ID.
  3. After entering information, select Search.
  4. Select View action link to select the details of an authority application.
  5. Select the Amend action link, then Edit to make any of the following changes:
    • patient details
    • PBS item details
    • restriction details
    • questions and answers previously selected.
  6. Once you have made the necessary amendments or changes, select Submit.

Log in to PRODA

You can cancel an approved authority application that hasn’t yet been dispensed. You can’t cancel authority applications that have already had an original prescription supplied, however you can stop the supply of any outstanding repeats.

To cancel your patient’s existing authority prescription, follow these steps:

  1. Log on to HPOS and select PBS authorities from the My programs menu.
  2. Select Search authorities, then enter any of the following:
    • your patient’s Medicare number
    • your patient’s details
    • an authority number, authority approval number or authority unique ID.
  3. After entering information, select Search.
  4. Select View action link to select the details of an authority application.
  5. Select Cancel Application.

Log in to PRODA

You can block the supply of any outstanding repeats of an approved authority application that has had an original prescription supplied.

Only the original prescriber can block an authority record. You won’t see the blocked authority straight away as it’s updated overnight in the PBS claims system. The system displays the date from when the block is in place. You’ll need to call our PBS authority approvals line to unblock an authority.

To block your patient’s existing authority prescription, follow these steps:

  1. Log on to HPOS and select PBS authorities from the My programs menu.
  2. Select Search authorities, then enter any of the following:
    • your patient’s Medicare number
    • your patient’s details
    • an authority number, authority approval number or authority unique ID.
  3. After entering information, select Search.
  4. Select View action link to select the details of an authority application.
  5. Select Block.

Log in to PRODA

Page last updated: 15 June 2024.
QC 74070