Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
Deeming rates are increasing
From 20 March 2026, deeming rates will increase to 1.25% and 3.25%.
Mutual obligation requirements if you’re 55 or older
Find out about your mutual obligation requirements if you’re 55 and over.
When you’ll get your first JobSeeker Payment
There may be one or more waiting periods that apply before you get your first JobSeeker Payment.
Private Trust form (MOD PT)
Use this form if in the last 5 years, you or your partner have been involved with or have transferred funds or assets to a private trust that has not been vested.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
Transfer to Age Pension
If you’re Age Pension age and get an eligible payment, you can apply to transfer to Age Pension.
Change of circumstances when you get Rent Assistance
We need to know about changes that could affect or stop your Rent Assistance.
Liquid assets waiting period
The liquid assets waiting period is between one and 13 weeks.
Income from scholarships for students and apprentices
Income you get from scholarships can count in your income test. It might affect your payments.