Income from employment
If you or your partner get income from employment you need to tell us. This is so we can pay you the right amount.
Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
Income and assets test for Special Benefit
We use income and assets tests to check if you can get Special Benefit. We also use these to work out how much you can get.
Executor/Administrator Request for information form (SS524)
Use this form to request information from us regarding a deceased person.
Funeral bonds and prepaid funerals
Funeral costs you pay for in advance normally don’t count in your assets test for payments from us. There are some exceptions.
How we assess granny flat interests
You need to tell us the value of the granny flat interest so we can assess if this affects your payments.
Scheduled reporting
If you need to report your employment income, it’ll usually be every 14 days, on a date we tell you. We call this scheduled reporting.
Business structures
Your business structure may affect your and your partner’s payments from us.
Understanding loans and credit
There are things you should consider when borrowing money. We have information about different types of loans, credit and lenders to help you manage your money.
Social work services if you’re experiencing violence
If you’re experiencing family and domestic violence, we can help you access certain services.