Support at Home retrospective adjustments

Published: 11 August 2026

From 8 August 2026, your next claim may include adjustments to previously approved invoices.

This can happen when retrospective changes are made to:

  • entry or departure events
  • means assessments
  • hardship assessments
  • approvals
  • budgets.

When this happens, the adjustment will appear in your next claim.

Review your claims to see current, previous and adjusted invoice items by using the Aged Care Provider Portal.

Page last updated: 11 August 2026.
QC 84436