From 1 October 2025, you’ll be able to access a Support at Home contribution rate estimate for most older people receiving your services in the Aged Care Provider Portal. This is to help with Support at Home Service Agreement discussions.

We’ll base estimates on income and asset details we have on file for 26 September 2025.

From 1 November, we’ll send care recipients a letter to confirm their contribution rate and request more information if we need it.

Read more about how to access and discuss contribution rates.