Published: 26 October 2026
From 26 October, some payment suspensions and payment cancellations will start again. Other penalties and payment cancellations remain paused.
You should meet your mutual obligation requirements. Tell your provider or the Digital Services Contact Centre if you’re finding it hard to meet your requirements.
You need to accept suitable work, even if it’s not in your preferred industry. Your payment may be suspended if you don’t.
Your payment will be cancelled if you don’t meet a reconnection requirement within 4 weeks of being asked to.
Learn more about demerits and suspensions for your payment.
This information was printed 26 October 2026 from https://www.servicesaustralia.gov.au/some-mutual-obligation-payment-suspension-and-cancellations-are-restarting-2026-10. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/site-notices when using this material.