You need a Healthcare Provider Identifier-Individual (HPI-I) to use the HI Service and access My Health Record. A HPI-I is a unique number that identifies you in the HI Service.
To get a HPI-I you need to provide health care services and be either:
- registered with Australian Health Practitioner Regulation Agency (Ahpra)
- credentialled by a professional body with certain characteristics.
If you’re registered with Ahpra, they’ll assign you a HPI-I. You need to contact Ahpra to find out your HPI-I.
If you provide allied health services, there’s 2 ways to get a HPI-I:
- register for a HPI-I yourself in the HI Service using Health Professional Online Services (HPOS)
- get your eligible allied health professional body to register on your behalf.
If you’re the member of a professional body, you must also have a qualification in your healthcare profession at level 7 or above of the Australian Qualifications Framework.
You need an individual Provider Digital Access (PRODA) account to access HPOS. If you don’t have one, register for a PRODA account.
When you register, we’ll ask you to provide evidence you’re credentialed by an eligible allied professional body. You can choose from a list of vetted professional bodies.
If your eligible allied professional body isn’t listed, you need to contact them for the evidence.
Follow these steps to register for a HPI-I in the HI Service:
- Log in to your PRODA account to access HPOS.
- Select My programs then Healthcare Identifiers and My Health Record.
- Select Healthcare Identifiers - Register allied health professional.
- Select Register in the HI Service and get a HPI-I then Apply now.
- Follow the steps to register.
We’ll process your request and if your HPI-I is successful we’ll send it to your HPOS mailbox.
An eligible allied health professional body can register you for a HPI-I.
The allied health professional body needs to:
- sign our data exchange agreement
- nominate an authorised contact to register an individual PRODA account
- get the contact to register the professional body as an organisation in PRODA
- then register and link it to the Organisation Register in HPOS.
Then, you need to consent for them to register and manage your HPI-I eligibility on your behalf. Once you’ve consented, they’ll send your details to us through HPOS.
If your request is successful, we’ll send a HPOS message with your HPI-I number to your allied health professional body to share with you.
You need the HPI-I to link your individual PRODA account and activate the HPI-I.
Characteristics of professional bodies
To be eligible to apply for a HPI-I, your professional body needs to have all the following characteristics:
- be a separate legal entity under a law of the Commonwealth or a State or Territory
- represent members or individuals who practise the same health care profession it provides credentials for, or both
- have enough members or provide credentials for enough individuals to be representative of the health care profession practised by its members
- set and publish standards of practice and ethical conduct that the individuals it represents must comply with
- maintain the standards of the healthcare professions practised by the individuals it represents
- have its own written rules, articles of body, bylaws or codes of conduct for the individuals it represents
- set requirements to maintain professional skills and knowledge by continuing professional development
- impose sanctions on individuals who contravene the body’s written rules, articles of body, bylaws or codes of conduct.