Registering to use the HI Service

How individual healthcare providers can register to use the Healthcare Identifiers (HI) Service and My Health Record.

You need a Healthcare Provider Identifier-Individual (HPI-I) to use the HI Service and access My Health Record. A HPI-I is a unique number that identifies you in the HI Service.

To get a HPI-I, you need to provide healthcare services and be either:

  • registered with Australian Health Practitioner Regulation Agency (Ahpra)
  • a member of a professional association that has certain characteristics.

There are 2 ways to get a HPI-I:

  • you can register with Ahpra, they’ll assign you a HPI-I. You can contact Ahpra to find out your HPI-I
  • you can register for a HPI-I in the HI Service using Health Professional Online Services (HPOS).

Get a HPI-I using HPOS

If you’re not registered with Ahpra, you can register for a HPI-I in the HI Service using HPOS.

You need an individual Provider Digital Access (PRODA) account to access HPOS. If you don’t have one, register for a PRODA account and link HPOS using your identifier.

To register for a HPI-I in the HI Service, log in to your PRODA account to access HPOS, then:

  1. Select My programs then Healthcare Identifiers and My Health Record.
  2. Select Healthcare Identifiers - Register Allied Health Professional.
  3. Select Register in the HI Service and get a HPI-I then Apply now.
  4. Follow the steps to register.

Once we’ve processed your request, we’ll send the outcome to your HPOS mailbox. This will include your HPI-I if it’s successful.

Page last updated: 4 May 2022