Proof of rent arrangements

If you tell us you’re renting when you claim a payment, we may ask for proof. We use this to check if you can get Rent Assistance.

If we ask you to give us proof of your rent arrangements to get Rent Assistance, you can submit a copy of a formal tenancy agreement or Rent Certificate:

We’ll automatically send you a Rent Certificate when either of the following apply:

  • you lodge a new claim and a formal tenancy agreement isn’t provided
  • you update your address and accommodation details online, at a service centre or by post.

If your Centrelink online account is linked to myGov, you can access the Rent Certificate through the request a document option. You can access it the next working day after your details are updated.

Read more about how to  request a document.

Page last updated: 16 June 2025.
QC 81318