You must download our forms and fill them in so they are processed quickly. You can also electronically sign some of our forms. We have help available if you use assistive technology or need an interpreter.
Download and complete the Patient claim for refund Pharmaceutical Benefits Scheme (PBS) form.
You can use this form to claim a refund if either you:
- didn’t show your Medicare card or concession card when you purchased the medicine at the pharmacy
- spend over your yearly PBS Safety Net threshold.
We can only accept paid receipts and Prescription Record Forms (PRFs) that have been signed by the pharmacist. Tax invoices and patient history reports may be accepted if they’ve been signed and endorsed by the pharmacist as ‘paid in full’ and contain enough information. Pharmacy statement of accounts, cash register and EFTPOS dockets can’t be accepted for a PBS refund claim. Claims with unsigned supporting documents will be returned.
You must attach all documents issued by your pharmacist. We’ll keep all documents supporting this claim.