Payment options for child support

We offer payment options to give you quick, secure and convenient methods to send us child support deductions and garnishees.

We have a number of payment options for reporting child support payments. You should make all payments to us regardless of the reporting option you use.

The Australian Taxation Office (ATO) can’t accept child support payments.

When you need to make a payment, we’ll send you a notice in the mail.

When to make a payment

When you must pay us depends on the type of notice we send you.

Deduction notices

If you get a Notice to Commence Child Support Deductions, you must pay deductions to us by the 7th day of the next month.

It’s best to pay us at the same time you make the deduction. For example, weekly, fortnightly or monthly.

By doing this, the transfer of funds to the other parent will be faster. If you’re deducting child support from more than one person’s wage, you can pay us the total of the deductions as a single payment.

Garnishee notices

If you get a garnishee notice, Notice to Pay Money Directly to Child Support Registrar Pursuant to Section 72A, you must pay us within 7 days of making the garnishee.

This ensures a more timely transfer of funds to the other parent for your employee’s or contractor’s child support.

If you need to report a variation to us, you need to make payments on time.

How to make a payment

There are different ways to make a payment depending on the situation.

If you’re reporting through Single Touch Payroll

You must use your employer payment reference number when you make a payment for deduction and garnishee amounts.

If you’re not reporting through Single Touch Payroll

If you’re not reporting Child Support through Single Touch Payroll, the payment reference number you use depends on what type of notice you got.

Deduction notices

If you make a payment relating to a deduction notice, use your employer payment reference number.

Garnishees notices

If you’re not reporting through Single Touch Payroll, you need to use a different reference number.

When the deduction is for a section 72A (S72A) garnishee notice, this is the customer reference number that is unique to each employee. You can find these details on the S72A garnishee notice.

Payment options

These are the payment options for child support deductions.

Payment option Details You will need:
BPAY®

A convenient bill payment service that lets you make a payment from your nominated bank to us through phone or internet banking. You can make BPAY payments 24 hours a day, 7 days a week.

®Registered to BPAY Pty Ltd ABN 69 079 137 518

  • Biller Code: 201509
  • Reference Number: your 16-digit Employer payment reference number, no spaces.

If you don’t report through Single Touch Payroll and the deduction is for a section 72A garnishee notice, use the customer reference number that is unique to each employee. You can find these details on your letter attached to the schedule of deductions or S72A garnishee notice.

Direct credit You can transfer funds from your nominated bank account to our bank account.

You must enter your 16-digit Employer payment number, no spaces in the ‘payment reference’ field.

If you don’t report through Single Touch Payroll and the deduction is for a section 72A garnishee notice, use the customer reference number that is unique to each employee. You can find these details on your letter attached to the schedule of deductions or S72A garnishee notice.

This ensures your payment is correct and on time. You will also need:

Account Name: Services Australia
BSB Number: 092009
Child Support Account Number: 116755

BillPay

You can make a payment at any branch of Australia Post using the BillPay facility.

We treat the date you pay as the date we receive the payment. The post office will always give you a receipt for cash payments and, if you request, a receipt for payments by cheque.

You will need a payment advice slip, located in your Employer Payment Advice book, to make these payments. Australia Post will give you a receipt that you need to keep for your records.
Credit or debit card You can pay child support using the Government EasyPay system using a Visa or MasterCard credit or debit card. You can make payments 24 hours a day, 7 days a week online or over the phone. You will incur a card payment fee to use this service. Details about the fee are available on the Government EasyPay website. Before using this service, you should consider what is the most appropriate and cost effective payment option for you to meet your child support obligations. You should also seek financial support if you are unsure of the best option for your current situation.

To make a payment you will need:

  • a current Visa or MasterCard credit or debit card
  • your 16-digit Employer payment reference number.

Then:

If you don’t report through Single Touch Payroll and the deduction is for a section 72A garnishee notice, use the customer reference number that is unique to each employee. You can find these details in your Employer Payment Advice book or S72A garnishee notice.

Mail You can send a cheque or money order to us.

You will need to make each cheque or money order payable to Services Australia - Child Support. Attach the payment advice slip, from your Employer Payment Advice book, to make these payments. This ensures your payment is correct and on time.

Send mail payments to:

Child Support Employer Services
PO Box 9815
Melbourne VIC 3001
Page last updated: 12 September 2023.
QC 26426