Payment options for child support deductions

We offer a range of payment options to provide you with quick, secure and convenient methods to send us child support deductions.

It’s best to make payments to us at the same time the deduction is made. This ensures a more timely transfer of funds to the other parent for your employee’s or contractor’s children.

How to make a payment

There are different ways to make a payment, depending on the situation.

If you’re reporting through Single Touch Payroll

If you’re reporting Child Support through Single Touch Payroll, you must use your employer payment reference number, when making your payment.

If you’re not reporting through Single Touch Payroll

If you’re not reporting through Single Touch Payroll, you need to use a different reference number.

When the deduction is for a section 72A (S72A) garnishee notice, this is the customer reference number that is unique to each employee.

You can find these details on the S72A garnishee notice.

Payment option Details You will need:
BPAY®

A convenient bill payment service that lets you make a payment from your nominated bank to us through phone or internet banking. BPAY payments can be made 24 hours a day, 7 days a week.

®Registered to BPAY Pty Ltd ABN 69 079 137 518

  • Biller Code: 201509
  • Reference Number: your 16-digit Employer payment reference number, no spaces.

If you don’t report through Single Touch Payroll and the deduction is for a section 72A garnishee notice, use the customer reference number that is unique to each employee. You can find these details on your letter attached to the schedule of deductions or S72A garnishee notice.

Direct credit You can transfer funds from your nominated bank account to our bank account.

You must enter your 16-digit Employer payment number, no spaces in the 'payment reference' field.

If you don’t report through Single Touch Payroll and the deduction is for a section 72A garnishee notice, use the customer reference number that is unique to each employee.

You can find these details on your letter attached to the schedule of deductions or S72A garnishee notice.

This ensures your payment is allocated correctly and without delay. You will also need:

Account Name: Services Australia
Child Support Account Number: 116755
BSB Number: 092009

BillPay

You can make a payment at any branch of Australia Post using the BillPay facility.

The date you pay is treated as the date we receive the payment. The post office will always give you a receipt for cash payments and, if you request, a receipt for payments by cheque.

You will need a payment advice slip, located in your Employer Payment Advice book, to make these payments. Australia Post will give you a receipt that you need to keep for your records.
Credit or debit card You can pay child support using the Government EasyPay system using a Visa or MasterCard credit or debit card. Payments can be made 24 hours a day, 7 days a week online or over the phone. You will incur a card payment fee to use this service. Details about the fee are available on the Government EasyPay website. Before using this service, you should consider what is the most appropriate and cost effective payment option for you to meet your child support obligations. You should also seek financial support if you are unsure of the best option for your current situation.

To make a payment you will need:

  • a current Visa or MasterCard credit or debit card
  • your 16-digit Employer payment reference number.

Then:

If you don’t report through Single Touch Payroll and the deduction is for a section 72A garnishee notice, use the customer reference number that is unique to each employee.

You can find these details in your Employer Payment Advice book or S72A garnishee notice.

Mail You can send a cheque or money order to us.

You will need to make each cheque or money order payable to Services Australia – Child Support. Attach the payment advice slip, from your Employer Payment Advice book, to make these payments. This ensures your payment is allocated correctly and without delay.

Send mail payments to:

Child Support Employer Services
PO Box 9815
Melbourne VIC 3001

If you need to include information about variations, you still need to make the payment. You must make all payments to us, regardless of your method of reporting. You must report all details directly to us. You can do this by doing either of the following:

Page last updated: 10 December 2021