Order through HPOS
How to order your PBS and RPBS stationery through HPOS
Prescribers can order prescription stationery through Health Professional Online Services (HPOS).
It’s easy to do and you’ll get your stationery quicker than using a form.
HPOS is available 24 hours a day, 7 days a week. You can order when it’s convenient for you.
How to access HPOS
How to order stationery order through HPOS
To order stationery through HPOS:
- Log on to your PRODA account.
- Select go to service on the HPOS tile.
- Select My Programs.
- Select PBS stationery online ordering.
From here you can:
- place a new stationery order
- view order details
- re-order a previous order once it is dispatched or complete.
Before you order, check your delivery address fields are correct. You can select a different registered practice location or enter a preferred mailing address.
Once you place an order, you’ll get a confirmation message and order number. Use your order number to manage you order.
How to delegate access in HPOS
You can nominate someone as a delegate to do tasks on your behalf in HPOS. They’ll need their own PRODA account to access HPOS.
- submit a new order to be sent to a registered practice address only
- re-order a previous order
- view an order’s status
- track an order.
Delegates can’t update or register a preferred mailing address. They also can’t send an order to a preferred mailing address.
Read how to manage delegations in HPOS.
Page last updated: 20 November 2020
This information was printed 25 November 2020 from https://www.servicesaustralia.gov.au/organisations/health-professionals/services/medicare/pbs-and-rpbs-stationery/how-order/order-through-hpos. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.