Order through HPOS

How to order your PBS and RPBS stationery through HPOS

Place your PBS stationery orders by 27 November 2020, to avoid running out of stationery over the holiday period. Read more about placing your PBS stationery order now to get it before Christmas.

Prescribers can order prescription stationery through Health Professional Online Services (HPOS).

It’s easy to do and you’ll get your stationery quicker than using a form.

HPOS is available 24 hours a day, 7 days a week. You can order when it’s convenient for you.

How to access HPOS

You need a PRODA account to access HPOS. If you don’t have one, register for a PRODA account and link your HPOS service.

How to order stationery order through HPOS

To order stationery through HPOS:

  1. Log on to your PRODA account.
  2. Select go to service on the HPOS tile.
  3. Select My Programs.
  4. Select PBS stationery online ordering.

From here you can:

  • place a new stationery order
  • view order details
  • re-order a previous order once it is dispatched or complete.

Before you order, check your delivery address fields are correct. You can select a different registered practice location or enter a preferred mailing address.

Once you place an order, you’ll get a confirmation message and order number. Use your order number to manage you order.

How to delegate access in HPOS

You can nominate someone as a delegate to do tasks on your behalf in HPOS. They’ll need their own PRODA account to access HPOS.

Delegates can:

  • submit a new order to be sent to a registered practice address only
  • re-order a previous order
  • view an order’s status
  • track an order.

Delegates can’t update or register a preferred mailing address. They also can’t send an order to a preferred mailing address.

Read how to manage delegations in HPOS.

Page last updated: 20 November 2020