Access to healthcare identifiers and the HI Service
Access patients’ individual healthcare identifiers (IHIs) in the HI Service.
You need Medicare public key infrastructure (PKI) to access patients’ individual healthcare identifiers (IHIs) in the HI Service with your organisation’s software.
If you have a Medicare PKI site certificate, link it in Health Professional Online Services (HPOS) on your organisation’s certificate tab. This will give you access to the HI Service.
- request your first Medicare PKI site certificate on the certificates tab, or
- complete the Application for a Public Key Infrastructure Site Certificate form. Make sure you read the Certificate Policy and Terms and Conditions of Use.
You can’t renew a Medicare PKI site certificate in HPOS. Read more about renewals.
Read more about PKI.
Read more about HPOS.
Page last updated: 23 June 2020
This information was printed 7 October 2021 from https://www.servicesaustralia.gov.au/organisations/health-professionals/services/medicare/healthcare-identifiers-service-health-professionals/about/access-healthcare-identifiers-and-hi-service. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.