Electronic Verification of Rent for businesses

A free online service for housing providers to manage customers rent details directly with us. You can use it to tell us each time there’s a change in their rent.

Your business can verify and update a customer’s rent amount using Electronic Verification of Rent (EVoR).

To use EVoR the customer must already be getting Rent Assistance, and you need to do all the following:

  • have aa agreement with us
  • get customer consent before you change their rent details with us
  • update the rent between 15 to 50 days before the rent change.

Using EVoR will make sure customers:

  • get the right amount of Rent Assistance
  • are notified of rent changes before they take effect
  • won’t need to verify their rent amount to us themselves.

Notice of variation

We’ve varied the EVoR policy and terms and EVoR procedural guide for businesses.

Learn more about this and find the relevant documents on EVoR policy and terms and EVoR procedural guide variations.

Page last updated: 21 September 2026.
QC 23176