Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
Bulk billing
You may be able to access health care at no cost. Learn what bulk billing is, and how to access it.
What the Australian Immunisation Register is
The Australian Immunisation Register (AIR) is a national register that records vaccines given to all people in Australia.
Help updating your immunisation history statements
Find out how we can help you update your immunisation history statements so that it shows your COVID-19 vaccinations.
Add someone to a Medicare card
You can update your card when your circumstances change.
Acceptable referees for an Individual Healthcare Identifier (IHI) request
Find out which referees in Australia can certify copies of your identity documents when you request an Individual Healthcare Identifier (IHI).
When you spend a lot on PBS medicines
If you spend a lot on PBS medicines, the PBS Safety Net can reduce your costs.
How much Crisis Payment for Other Extreme Circumstances you can get
You can get this Crisis Payment once per incident or extreme circumstance.
How to update your personal details so your details are correct on the Australian Immunisation Register (AIR)
How to control who sees your record on the Australian Immunisation Register (AIR) and getting letters about your record.
Who needs to apply for a Pensioner Concession Card
You don’t need to apply for a Pensioner Concession Card. If you are eligible, we’ll post your card to you.