How our social work services can help
We can help if you need to turn to someone for support.
Privacy notice for Medicare online account and the Express Plus Medicare mobile app
How we’ll manage your personal information if you use Medicare online account and the Express Plus Medicare mobile app.
Reciprocal Health Care Agreements - visiting from Ireland
If you’re visiting Australia from Ireland, you may be eligible for medical care under Medicare while you’re here.
What Centrepay is
Centrepay is a voluntary bill paying service which is free for Centrelink customers. You can use Centrepay to arrange regular deductions from your Centrelink payment.
How to use Centrepay
You can use the Centrepay bill paying service to pay for goods and services from registered businesses. You can set up Centrepay deductions from most Centrelink payments.
Reciprocal Health Care Agreements - medical care when you travel to another country
To be covered under a Reciprocal Health Care Agreement (RHCA) with Australia, you’ll need to meet the agreement conditions.
Eligibility for Family Tax Benefit Part A Medicare Safety Net threshold
If you get Family Tax Benefit Part A you’re eligible for the FTB Part A Medicare Safety Net threshold.
Aged care request for a nominee for Department of Veterans’ Affairs customers form (AC019)
Use this form to choose another person or organisation to deal with us on your behalf for aged care costs if you’re a Department of Veterans’ Affairs customer.
COVID-19 vaccine claims scheme
The COVID-19 Vaccine Claims Scheme closed on 30 September 2024. New claims are not being accepted.
Australian Organ Donor Register form (NH007DF)
Use this form to register, change, or remove your donation decision on the Australian Organ Donor Register.