Getting Medicare benefits
We need your bank account details to pay your Medicare benefit to you. If we don’t have your details, we’ll hold your benefit until you tell us.
Patient claim for refund Pharmaceutical Benefits Scheme (PBS) form (PB132)
Use this form to claim a refund under the Pharmaceutical Benefits Scheme (PBS).
How to contact social work services
You can speak to a social worker over the phone.
PBS/RPBS Safety Net prescription record form and application for a Safety Net card form (PB240)
Use this form to help you keep a record of how much you have spent on PBS/RPBS medicines and to apply for a PBS Safety Net card.
Lost or stolen Low Income Health Care Card
We can replace a lost or stolen card.
Documents to enrol in Medicare if you’re a permanent resident
You need to provide documents that prove your identity and residency.
Medicare levy surcharge if you don’t get private health insurance
If you don’t have private health insurance, you may have to pay a surcharge. This is only if your income is more than the Medicare levy surcharge threshold.
Original Medicare Safety Net
If you’re enrolled in Medicare you’re eligible for the Original Medicare Safety Net (OMSN).
Pensioner Concession Card for non-pensioners - 9 October 2017
We may have cancelled your pension payment on 1 January 2017 because of changes to the pension assets test.
How to register as an Australian organ donor
You can record your decision in different ways. You can register online, use our app, or fill in a printed form.