What circumstances affect property value
Some circumstances may affect the value of the property you use as security for your Home Equity Access Scheme loan.
FIS compensation video
Watch this video to learn about how FIS can help you if you get compensation in a lump sum.
Centrelink online account help - Update your shares
Instructions on how to update your Australian listed shares using your Centrelink online account.
Request for restoration of Disability Support Pension or Age Pension Claim for Crisis Payment and Anticipated Payment form (SU695)
This form is to be used for people whose Disability Support Pension or Age Pension is currently suspended due to imprisonment and are seeking restoration of payment.
Supporting documents for a bonus under the Pension Bonus Scheme
When you claim a pension bonus, you’ll need to give us some supporting documents.
FIS investing basics information online
We have information online to help you understand basic investing.
Social security agreements with other countries can affect your Age Pension
If you lived in another country and are able to get a pension from them, you need to tell us.
Family Tax Benefit and Child Care Subsidy FIS video
Watch this video about how a redundancy affects Family Tax Benefit or Child Care Subsidy.
Travelling, site and mooring fees rent type for Rent Assistance
Eligibility for Rent Assistance when you pay site or mooring fees where you live, or when you’re travelling.
Changes to the way we collect and check your aged care financial information
From 1 November 2025, the way we collect and check your financial information to assess your residential aged care contributions is changing.