From 1 November, your aged care provider will tell us the balance of any lump sum you have paid for accommodation in an aged care home. This includes Refundable Accommodation Payments and Refundable Accommodation Contributions.
If the information reported doesn’t match what we have on record, we’ll contact you to confirm we have the correct information before taking any action.
You also need to keep us up to date with any changes to your personal or financial circumstances.
We will use updated information from you or your provider to make sure your residential aged care fees are accurate.
Learn more about changes to aged care.