Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
Who can get a Commonwealth Seniors Health Card
You can get a Commonwealth Seniors Health Card if you meet certain criteria.
Medicare card
You get a Medicare card when you’re enrolled in Medicare. Learn how to get, use and replace your card.
Income test for a Commonwealth Seniors Health Card
You must meet an income test to get a Commonwealth Seniors Health Card.
Get a new Medicare card if it expires or is lost, stolen or damaged
You can get a new Medicare card if it expires or is lost, stolen or damaged. You can also get an extra card.
Crisis Payment for extreme circumstances family and domestic violence
You may be able to get Crisis Payment if you’ve experienced a family or domestic violence incident.
Newly arrived resident's waiting period
If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.
Claim for a Commonwealth Seniors Health Card form (SA296)
Use this form to claim a Commonwealth Seniors Health Card if you are age pension age.
Pensioner Concession Card
A concession card to get cheaper health care, medicines and some discounts if you get certain payments from us.
New Zealand citizens claiming payments in Australia
If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.