Financial Information Service Officers
Our Financial Information Service Officers can help you plan for your future financial needs.
Financial investments
The value of your financial investments counts in the assets test and income test for payments from us.
How to prove your identity to Centrelink using your Digital ID
How to prove who you are to Centrelink using your Digital ID.
When gifting exceptions apply
We have some exceptions to how we assess gifting.
Employment Services Assessments
If you need help finding a job, we'll assess the impact of your barriers to work including disability, illness or injury.
Keeping your information safe when leaving a relationship
If you’re leaving a relationship or living with violence or abuse, there are some things you need to do to keep your personal information safe.
Get a new Medicare card with other people
You can get a new Medicare card with other people when your circumstances change.
Asset hardship provisions
We may stop, reject or reduce your payment because of the assets test. If this is the case, you may be able to apply under the asset hardship provisions.
Unreasonable to live at home statement by young person form (SY015)
Use this form if you're getting or have claimed Youth Allowance or ABSTUDY, and you're applying as an independent person under the unreasonable to live at home guidelines.
Private trusts and companies
If you’re part of a private trust or company, we need to know your share of the income and assets.