Pause of requirements
Sometimes there may be a pause of your mutual obligation or participation requirements.
Social work services if you’re experiencing violence
If you’re experiencing family and domestic violence, we can help you access certain services.
Veteran Payment affects your income support payment
Information to help you make a choice between Veteran Payment and an income support payment.
Privacy using social work services
We respect your right to privacy.
Special Benefit Review form (BC048m)
Use this form to confirm your details if you are receiving a special benefit so we can check that you are receiving the right amount.
Claim for Special Benefit form (SU004)
Use this form to claim Special Benefit if you’re in financial hardship and you aren’t eligible for any other income support.
Understanding loans and credit
There are things you should consider when borrowing money. We have information about different types of loans, credit and lenders to help you manage your money.
What happens during and after the Employment Services Assessment
During your Employment Services Assessment (ESAt), the assessor will talk to you about factors that affect your ability to work or participate.
Which payments are eligible for transfer to Age Pension
If you get an eligible payment, we’ll invite you to apply to transfer to Age Pension.
Looking after your safety when experiencing family and domestic violence
Information to help you work with us.