Using Child Support Business Online Services
Instructions on how to complete common tasks in your Child Support Business Online Services account.
Business feedback and complaints
As a business you can give a compliment. You can also make a complaint or offer a suggestion to help us improve our service.
Compensation advice of periodic payments form (SS445)
Use this form to notify us when a decision has been made to make periodic compensation payments, as this may affect a Centrelink payment your client receives.
Business sectors working with us
Many business sectors assist the Australian Government to deliver payments and services to Australians.
Impacts of compensation payments
Lump sum and periodic compensation payments may impact past and future eligibility for income support payments and concessions.
How Centrepay works - Centrepay for Businesses
Customers may ask to pay their bills or purchase goods and services from your business through Centrepay.
Adding and linking to HPOS for AIR
Learn how to add and link HPOS to your organisation in PRODA to access the AIR.
Parental Leave Pay and stillbirth or infant death
In cases of stillbirth or infant death, eligible employees will continue to get their Parental Leave Pay.
Centrelink Confirmation eServices policy, terms and procedural guide
The CCeS policy, terms and procedural guide for businesses.
How to use Centrelink Confirmation eServices
You can access Centrelink Confirmation eServices (CCeS) from within our secure online site.