Most useful information for Relationship changes

Business structures

Your business structure may affect your and your partner’s payments from us.

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.

1. Home Equity Access Scheme
2. How to manage your loan

Change of circumstances for loans under the Home Equity Access Scheme

You must tell us if any of your circumstances change when you have a loan under the Home Equity Access Scheme.

1. Crisis Payment
2. Crisis Payment for extreme circumstances family and domestic violence

How to protect yourself when you claim a Crisis Payment for Extreme Circumstances Family and Domestic Violence

It’s important to consider how to claim safely. This may include changing your details or nominee arrangements.

1. Seeking medical help
2. Most useful information

Application to copy or transfer from one Medicare card to another form (MS011)

Complete this form to copy or transfer someone onto your own Medicare card or another Medicare card.

1. Accessing our services
2. Contact us

Explanations and formal reviews

Find out what you can do if you want more information or disagree with a decision we've made.

1. Carer Payment
2. How to keep your payment

Change of circumstances while getting Carer Payment

We need to know about changes as they could increase, reduce or stop your Carer Payment.

1. Top payments
2. Special Benefit

Who can get Special Benefit

You may get Special Benefit if you’re not eligible for any other income support and you meet the eligibility rules.

Veteran Payment affects your income support payment

Information to help you make a choice between Veteran Payment and an income support payment.

1. Granny flat interest
2. How we assess granny flat interests

Examples of granny flat interests

We’ve put together some common examples to help you understand how we assess granny flats. These examples don't cover every situation.