Most useful information for relationship changes

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

Mutual obligation requirements if you’re 55 or older

Find out about your mutual obligation requirements if you’re 55 and over.

Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

1. Pensioner Concession Card
2. How to manage your card

Change of circumstances when you hold a Pensioner Concession Card

We need to know about changes that could stop you from having a Pensioner Concession Card.

1. Prepare to transfer to Age Pension
2. Transfer to Age Pension

How to transfer to Age Pension online

Complete the following steps to transfer to Age Pension. Before you start, check if you can get it.

1. Crisis Payment
2. Crisis Payment for extreme circumstances family and domestic violence

How much Crisis Payment for Extreme Circumstances Family and Domestic Violence you can get

You can get this Crisis Payment once per incident or circumstance.

1. Prepare to transfer to Age Pension
2. Transfer to Age Pension

Which payments are eligible for transfer to Age Pension

If you get an eligible payment, we’ll invite you to apply to transfer to Age Pension.

Mutual obligation requirements for principal carers

These are tasks and activities you agree to do to keep getting your payment. They give you a better chance of finding work.

1. Contact us
2. How to get more information from us

Explanations and formal reviews

Find out what you can do if you want more information or disagree with a decision we've made.

1. Living arrangements
2. Relationship changes

Getting together for relationship changes

Being in a relationship, whether it’s new or not, can affect what payments you can apply for and how much you’ll get.