Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
Who can get the Child Dental Benefits Schedule
Check if your child is eligible for the Child Dental Benefits Schedule (CDBS).
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
About reciprocal health care agreements
These are agreements with some countries where visitors can get publicly funded medically necessary care.
Reciprocal Health Care Agreement - visiting the Republic of Ireland
The Reciprocal Health Care Agreement (RHCA) we have with Ireland may cover some of your medical costs in the Irish public health system.
Reciprocal Health Care Agreements - visiting from New Zealand
If you’re visiting Australia from New Zealand, you may be eligible for medical care under Medicare while you’re here.
Who can get a Health Care Card
You may get a Health Care Card if you get specific payments or supplements from us. You’ll get it if you’re on the maximum rate of Family Tax Benefit Part A.
Reciprocal Health Care Agreements - visiting from Italy
If you’re visiting Australia from Italy you may be eligible for medical care under Medicare while you’re here.
Reciprocal Health Care Agreement - visiting the United Kingdom
The Reciprocal Health Care Agreement (RHCA) we have with the United Kingdom (UK) may cover some of your medical costs in the UK public health system.
How to claim a rebate on private health insurance
There are 2 ways to claim the rebate. You can claim from your health insurer or from the Australian Taxation Office.