Verified and unverified payments
Verified payments count towards your thresholds, while unverified payments don’t.
Mental health care and Medicare
We can help you with the cost of some mental health treatments.
Documents to enrol in Medicare if you've applied for permanent residency
You need to provide documents that prove your identity and residency.
Health care and Medicare
How you can get affordable health care and access our services.
Medicine and Medicare
We can help you with the costs of your medicines.
Get a new Medicare card if it expires or is lost, stolen or damaged
You can get a new Medicare card if it expires or is lost, stolen or damaged. You can also get an extra card.
Concessional families for Medicare Safety Net
If you’re registered as a Medicare Safety Net family, you may be eligible as a Concessional Safety Net family.
PBS/RPBS Safety Net prescription record form and application for a Safety Net card form (PB240)
Use this form to help you keep a record of how much you have spent on PBS/RPBS medicines and to apply for a PBS Safety Net card.
How Medicare Safety Nets and thresholds work
Understand the Safety Nets and the dollar amounts that count towards your thresholds.
What you can do with the Express Plus Medicare mobile app
You can manage your Medicare account anywhere with our mobile app.