Centrelink online account help - Request a document
Instructions on how to view, print and save your documents using your Centrelink online account.
Unscheduled reporting
If your employment income changes, you need to tell us within 14 days. We call this unscheduled reporting, as it can happen any time.
Who can get Energy Supplement
To get Energy Supplement you must get a certain payment or card from us.
Asset hardship provisions
We may stop, reject or reduce your payment because of the assets test. If this is the case, you may be able to apply under the asset hardship provisions.
Scheduled reporting
If you need to report your employment income, it’ll usually be every 14 days, on a date we tell you. We call this scheduled reporting.
Medicare Claim form (MS014)
Use this form to claim Medicare benefits by mail or in person at a service centre. This can be for a paid or unpaid account.
Medicare Safety Net Registration and Amendment for Couples and Families form (MS016)
Use this form to register or amend your family's details for the Medicare Safety Net.
How to prove your identity with Centrelink
You need to prove your identity before you claim a payment or service.
Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
Application to copy or transfer from one Medicare card to another form (MS011)
Complete this form to copy or transfer someone onto your own Medicare card or another Medicare card.