Most useful information for caring for someone

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  1. Carer Payment
  2. How to keep your payment

Travel outside Australia rules for Carer Payment

There are rules about when you can get Carer Payment when you or the person you care for travel outside Australia. You must meet the Carer Payment rules at all times.

  1. Electronic messaging
  2. How to subscribe

Unsubscribe from electronic messaging

If you don’t want to get electronic messages from us, you can unsubscribe at any time.

  1. Electronic messaging
  2. How to manage your messages

Change how you get electronic messaging

You can change how you get electronic messages from us at any time.

  1. Electronic messaging
  2. How to manage your messages

Update your electronic messaging contact details

If you change your mobile number or email address, you need to tell us straight away.

  1. Carer Allowance
  2. How to manage your allowance

Breaks from caring when you get Carer Allowance

You can still get Carer Allowance if you take a break from providing care or your care receiver is in hospital.

  1. Carer Allowance
  2. How to manage your allowance

Change of circumstances when you get Carer Allowance

We need to know about changes as they could increase, reduce or stop your Carer Allowance or Carer Allowance Health Care Card.

Transfer Carer Payment and Carer Allowance from child to adult

You may be getting Carer Payment or Carer Allowance, or both payments. When a child in your care is turning 16, you can transfer your Carer Payment and or Carer Allowance from a child to an adult.

  1. How to manage your allowance
  2. Reviews

Carer Allowance income review

To make sure you’re paid correctly, we may review your income.

  1. How to keep your payment
  2. Reviews

Confirm or update your caring details for Carer Payment

If you get Carer Payment, we may send you a letter asking about your caring details and address. We’ll ask you to confirm or update these details.

  1. Carer Payment
  2. How to manage your payment

Prepare to transfer to Age Pension if you get Carer Payment

If you get Carer Payment and you’re Age Pension age, you can apply to transfer to Age Pension.

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Page last updated: 17 November 2025.
QC 60191