Most useful information for caring for elderly

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  1. Essential Medical Equipment Payment
  2. How to manage your payment

Change of circumstances when you get the Essential Medical Equipment Payment

We need to know if your circumstances change when you get the Essential Medical Equipment Payment (EMEP). You have 14 days to tell us.

What to report when you report income to Centrelink

We need to know the gross employment income you and your partner get so we can pay you the right amount.

How to get reminders to report income to Centrelink

If you have to report your income each fortnight, we’ll send you an SMS reminder on the day your report is due.

  1. Aged care calculation of your cost of care
  2. When you’re in financial hardship

Length of aged care financial hardship assistance

How long you can get aged care financial hardship assistance depends on your situation. We decide this when you claim.

  1. Aged care calculation of your cost of care
  2. When you’re in financial hardship

Steps to claim financial hardship assistance with aged care costs

Complete the following steps to claim aged care financial hardship assistance.

  1. Centrelink online account
  2. What details you can view and update online

Update your carer details using your Centrelink online account

You can update your carer details using your online account.

  1. Prepare to transfer to Age Pension
  2. Transfer to Age Pension

How to apply to transfer to Age Pension

If you already get an eligible payment, we’ll invite you to apply to transfer to Age Pension. This will be 13 weeks before you reach Age Pension age.

  1. Essential Medical Equipment Payment
  2. How to claim

Supporting documents for the Essential Medical Equipment Payment

When you claim the Essential Medical Equipment Payment (EMEP), we’ll ask you for some documents to support your claim.

  1. Asset types
  2. Granny flat interest

How we assess granny flat interests

You need to tell us the value of the granny flat interest so we can assess if this affects your payments.

  1. Aged care calculation of your cost of care
  2. How to apply online

Supporting documents for an aged care calculation of your cost of care

When applying for an aged care calculation of your cost of care, you’ll need to give us some supporting documents.

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Page last updated: 17 November 2025.
QC 60152