Proving your identity online with Centrelink
How to prove who you are online.
If you’re in a COVID-19 hotspot and cannot submit your claim online, call our Centrelink employment services line. Check local COVID-19 restrictions before you visit a service centre.
It’s quick and easy to prove who you are online. You can do it with a myGov account. If you don’t have one, it’s easy to create one. Once you prove your identity, myGov will link you to Centrelink.
You’ll need one of these documents:
|Australian birth certificate||A full birth certificate in your name or former name issued by Births, Deaths and Marriages. We can’t accept birth extracts or birth cards.|
|Australian citizenship certificate||Issued in your name or former name. If your name appears on your parents’ certificate, you can use that.|
|Australian passport||Issued in your name or former name.|
|Australian visa||A resident or tourist visa issued in your name or former name. We can’t accept expired visas.|
And one of these documents:
|Australian Certificate of Registration by Descent||Issued by the Australian Government to a person born outside Australia. At least one of their parents was an Australian citizen at the time of their birth.|
|Australian driver licence||A current driver licence with your photo issued in your name. This includes physical and digital driver licences, current learner permits and provisional licences.|
|ImmiCard||A card issued in your name or former name by the Department of Home Affairs.|
You’ll also need to enter some information from your Medicare card.
Before you can submit a claim for payment, you need to complete our identity requirements. You need to bring an acceptable photo identity document to a service centre.
We may also need an additional identity document. You can upload this document in your Centrelink online account or bring it to a service centre.
Page last updated: 17 June 2021
This information was printed 16 June 2021 from https://www.servicesaustralia.gov.au/individuals/topics/proving-your-identity-online-centrelink/52677. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.