Use these lists as a helpful guide only. They’re not a complete list of tasks for every situation, but they can help you start planning for changes. Print this page and keep it handy as you work through it.
Children
You may need to:
- decide on your initial care arrangements
- think about your child support assessment options
- speak to your child’s school or child care so they are aware.
Your child’s school or child care staff may need to give your child additional support.
Finances
You may want to:
- separate any joint accounts
- check for any payments you can get
- update your contact details and ownership of any bank accounts, credit cards, registrations and super funds
- speak to your lender if you have a joint mortgage
- update your contact and billing details for any other accounts, like toll accounts and subscription services
- speak to one of our Financial Information Service Officers who can help you make informed decisions for your future financial needs
- get free financial help and information from us and other third parties, including help finding a financial counsellor or getting help with debt
- update your contact details with your insurance providers.
Medical
During this time, it’s important to think about your child’s health and safety.
You may need to:
- update your personal details for Medicare
- remove someone from your Medicare card by requesting a new card for yourself and your children
- update your details with your private health insurance provider.
You should also let us know about the separation if you’re registered for the Medicare Safety Net.
Legal
You may want to:
- seek legal advice to update your will, power of attorney, next of kin and emergency contacts
- make copies of important documents and give them to your lawyer or trusted friend or family member.
If you get a payment, check if you have any nominee arrangements in place that you need to update.
Making a will
While it’s a difficult topic to think about, it’s important to make a valid will. A will is a document that clearly states your wishes for your estate after your death.
If you have a child support case and die without a will, this can affect your family. It can impact how the child support is collected from and disbursed to your estate.
Living arrangements
You may want to:
- discuss your living arrangements with your ex-partner if it’s safe to do so
- contact your real estate agent and update your lease, if you rent
- update your contact and billing details for utilities, such as with energy and mobile providers
- organise for the post office to redirect your mail if you move.
If you ever feel it’s not safe to do any of these things, we can help. Find out more about how we can help with family and domestic violence concerns.
Keeping your information safe
If you’re leaving a relationship or living with violence or abuse, there are some things you need to do to keep your information safe.