How to get proof

Find the best way to get proof of your COVID-19 vaccinations for your situation.

You can print your own COVID-19 digital certificate or immunisation history statement when you download your proof online. You don't need to call for a copy.

If you’re 14 or older, you’ll need to get your own proof of COVID-19 vaccinations using either:

There are a 3 ways you can show proof of your COVID-19 vaccinations:

If you’re calling from overseas and need help with your proof, you need to call the Medicare international number.

How you get proof depends on your situation. This includes if you need to create a myGov account, link services or enrol in Medicare.

Find out more if you need someone to act on your behalf for Medicare purposes.

Use our tool to find out the easiest way to get proof of your COVID-19 vaccinations, based on your situation.

Getting proof of your COVID-19 vaccinations online

1: How to get proof of your COVID-19 vaccinations

We’ll help you set up your online accounts. This will make it easier for you to get proof of your COVID-19 vaccinations.

Which online account you need will depend on whether you’re eligible for Medicare.

2: Do you have a Medicare online account?

3: Are you enrolled in Medicare?

If you have a Medicare card number, you may already be enrolled in Medicare.

4: Do you have a myGov account?

5: Create a myGov account and link it to Medicare

You’ll need to create a myGov online account and link Medicare to access your Medicare online account.

We have a guide to help you Create a myGov account.

Once you have a myGov account, you’ll need to link Medicare to it.

Find out how to link Medicare to myGov using either:

Once you’ve linked your accounts, you can sign in to myGov to get your immunisation history statement or COVID-19 digital certificate.

Create a myGov account

6: Link Medicare to your myGov account

You’ll need to link Medicare to your myGov account to access your immunisation history statement or COVID-19 digital certificate.

Find out how to link Medicare to myGov using either:

Once you’ve linked your accounts you can get your immunisation history statement or COVID-19 digital certificate.

Sign in to myGov and link Medicare

7: You can access your immunisation history statement or COVID-19 digital certificate using your Medicare online account through myGov

  1. Sign in to myGov.
  2. Select the Proof of COVID-19 vaccination quick link.
  3. Select View history.
  4. Select your name, and then either View immunisation history statement (PDF) or View COVID-19 digital certificate (PDF).

Sign in to myGov now

8: Are you eligible for Medicare?

You may be eligible for Medicare if you’re a permanent citizen, or resident, of any of these:

  • Australia
  • New Zealand
  • Norfolk Island
  • Cocos (Keeling) Islands
  • Christmas Island
  • Lord Howe Island.

Read more about Enrolling in Medicare.

9: Enrol in Medicare

You can enrol in Medicare by completing a Medicare enrolment form. Then, mail or email your form and supporting documents to us.

You’ll get a Medicare card in the mail when you enrol. We’ll send it to the address you give us.

You can create a myGov account, if you don’t have one already, and use your Medicare card to link Medicare.

Then you’ll be able to sign in to myGov to get your immunisation history statement.

10: Do you have an Individual Healthcare Identifier?

An Individual Healthcare Identifier (IHI) is a number that identifies you for health care purposes.

You’ll already have an IHI if you either:

  • have a Medicare card
  • get a Department of Veterans’ Affairs pension or benefit.

11: Get an Individual Healthcare Identifier

You need an Individual Healthcare Identifier (IHI) to get your immunisation history statement or COVID-19 digital certificate.

You can get an IHI online using the IHI service through myGov.

To do this, you’ll need to provide details from one of these identity documents:

  • your passport, with a valid Australian Visa
  • your Australian driver licence.

We’ll use these details to verify your identity and give you an IHI.

  1. Sign in to my.gov.au.
  2. Select services or link your first service.
  3. Select IHI service from the list.
  4. Follow the prompts.

If you don’t have one of these identity documents, you can request an IHI using a form. This will take longer than requesting an IHI online.

You also need to provide other acceptable identity documents with your request.

12: Get your immunisation history through the IHI service 

You can use your IHI to link the Individual Healthcare Identifiers service (IHI Service) to your myGov account. Once you’ve linked the IHI service, you can sign in to myGov to get your immunisation history statement or COVID-19 digital certificate.

  1. Sign in to myGov.
  2. Select the Proof of COVID-19 vaccination quick link.
  3. Select your name, and then either View immunisation history statement (PDF) or View COVID-19 digital certificate (PDF).

Sign in to myGov now

You can print your own COVID-19 digital certificate or immunisation history statement when you download your proof online. You don't need to call for a copy.

There are different ways to get proof if any of these apply:

Once you’ve had all your required doses, you can add your COVID-19 digital certificate to your digital wallet.

We have instructions to help with storing your proof on your device.

If you’ve had mixed doses of approved vaccines, you can use your COVID-19 digital certificate or immunisation history statement as proof.

You can also get your immunisation history through My Health Record. If you haven’t used My Health Record before, you need to link it to myGov. Find out more about how to get proof of vaccination through My Health Record on the Australian Digital Health Agency website.

Getting proof if you can’t get proof online

If you can’t get proof online, your vaccination provider can print your immunisation history statement for you.

You can also call the Australian Immunisation Register and ask us to send your proof to you. It can take up to 14 days for your statement or certificate to arrive in the post.

Next: What types of proof there are

There are different ways to show proof of your COVID-19 vaccinations that are all free.

Page last updated: 19 October 2021