How to claim

You can’t claim from us and a private health insurer for the same dental service.

You can claim your benefit either:

• at the dentist when you pay
• directly from us if your dentist doesn’t bulk bill.

Not all dentists bulk bill. You should check if yours does when you make an appointment. To find a dentist who bulk bills, use the find a health service tool on the healthdirect website.

If your dentist doesn’t claim on your behalf, you can claim by using any of:

• the Express Plus Medicare mobile app
• your Medicare online account through myGov
• a Medicare claim form and posting it to the address on the form
• a Medicare claim form and taking it to a service centre.

When we’ve processed your claim, we’ll pay the benefit into your bank account.