How to claim

How to claim dental services covered by the Child Dental Benefits Schedule (CDBS).

You can’t claim from us and a private health insurer for the same dental service.

You can claim your benefit either:

  • at the dentist when you pay
  • directly from us if your dentist doesn’t bulk bill.

Not all dentists bulk bill. You should check if yours does when you make an appointment. To find a dentist who bulk bills, use the find a health service tool on the healthdirect website.

If your dentist doesn’t claim on your behalf, you can claim by using any of:

When we’ve processed your claim, we’ll pay the benefit into your bank account.

Page last updated: 3 March 2022