How to get help
Get help using the Express Plus Child Support mobile app.
Reset your PIN
If you've forgotten your myGov PIN, select Forgot PIN on the Sign in with myGov screen.You'll need to enter your myGov password. Then, enter the security code or answer your secret question. Then, create a new myGov PIN and sign in.
Don’t give your PIN to anyone. Keep it in a safe place.
Forgotten myGov password or username
If you’ve forgotten your myGov password or username, you can reset them at the myGov website.
Page last updated: 26 November 2019
This information was printed 11 June 2021 from https://www.servicesaustralia.gov.au/individuals/services/child-support/express-plus-child-support-mobile-app/how-get-help. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.