How to get help

Get help using the Express Plus Child Support mobile app.

Reset your PIN

If you’ve forgotten your myGov PIN, select Forgot PIN on the Sign in with myGov screen.You’ll need to enter your myGov password. Then, enter the security code or answer your secret question. Then, create a new myGov PIN and sign in.

Don’t give your PIN to anyone. Keep it in a safe place.

Forgotten myGov password or username

If you’ve forgotten your myGov password or username, you can reset them at the myGov website.

Page last updated: 10 February 2022.
QC 51807