How to set it up

You can set up and use your Child Support online account through myGov.

To create a myGov account follow these steps.

  1. Go to myGov and select Create an account.
  2. Accept the terms of use, if you agree.
  3. Enter your email address.
  4. Enter the code sent to your email address.
  5. Enter your mobile number.
  6. Create a password and 3 secret questions and answers.

You can sign in to your myGov account with your email address or the myGov username issued to you. For more help, read our how to create a myGov account online guide.

Then link your myGov account to Child Support by following these steps.

  1. Sign in to your myGov account and select Services.
  2. Select Child Support.
  3. Follow the prompts to link your Child Support online account to myGov.

For more help, read how to link a service to myGov or phone us.

If you’re overseas or have limited internet access, you’ll need to phone us. We’ll help you create a Child Support online account.

Next: When you can access it

You can use your online account 24 hours a day, 7 days a week.

Page last updated: 7 November 2019