How to apply

Contact a SRSS service provider in your state or territory. They’ll help you apply for the SSRS payment.

Read about SRSS service providers on the Department of Home Affairs website.

If the Department of Home Affairs accepts your application, you’ll need to attend an appointment with us to start receiving your payment.

Attend an appointment

Your service provider will help you arrange a new claim appointment with us.

At this appointment, we will ask for documents to prove things like your income and rent. We will also enrol you in Medicare.

You’ll also need to prove your identity. You can prove your identity by showing us your ImmiCard or your passport.

ImmiCard

Prove your identity by showing us your ImmiCard or ImmiCard Report, and either a:

  • Bridging Visa E grant letter
  • visa grant notification letter
  • Residence Determination letter.

Passport

Prove your identity by showing us your current or expired passport. This must be the one that you arrived in Australia on with your valid Australian visa.

If you don’t have any of these documents to prove your identity, talk to your SRSS service provider.

Next: How to manage your payment

Your options and obligations for this payment.

Page last updated: 23 October 2019