To claim Fares Allowance for pre-booked travel or a reimbursement, you can either:
- complete the claim for Fares Allowance tertiary students only form
- visit a service centre.
You’ll need proof of your travel, including an itinerary and tax invoices.
You can call the Youth and students line for more information, if you get:
- Austudy
- Pensioner Education Supplement
- Youth Allowance.
Wait for the results
If you get a reimbursement, we’ll pay it into the same bank account as your student payment.
You have the right to appeal our decision. Read about reviews and appeals.
Contact numbers available on this page.
Youth and students line
Use this line for help with payments for students, apprentices and trainees of any age, job seekers under 22 and help with a Low Income Health Care Card, Health Care Card or Pensioner Concession Card.
There are other ways you may want to contact us.