Setting up online accounts
To do your business with us, create a myGov account and link to Centrelink.
If you’ve been affected by the Victorian lockdown and have lost income, you may be eligible for the COVID-19 Disaster payment.
Create a myGov account
With myGov, you can access government services online.
To get Centrelink payments and services, you need to create a myGov account and link it to Centrelink.
You need your own email address to create a myGov account.
For help, read our create a myGov account guide.
Centrelink online account and the CRN
You must have a Customer Reference Number (CRN) to:
- set up your Centrelink online account through myGov
- link your myGov account to Centrelink.
If you have received a Centrelink payment or service from us, you’ll have a CRN.
You may need to confirm your identity with us before you start your claim.
Read more about Centrelink Customer Reference Numbers.
Page last updated: 7 September 2020
This information was printed 15 June 2021 from https://www.servicesaustralia.gov.au/individuals/services/centrelink/family-tax-benefit/how-claim/setting-online-accounts. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.