Who can use it
You don’t need to have an online account to use electronic messaging.
You can use this service if:
- you have an Australian mobile phone number or a valid email address
- you haven’t asked for only some staff to have access to your records.
If you live overseas
If you live overseas you can still access this service. We can’t send you text messages, but we can send you emails. Make sure your email address is up to date.
Page last updated: 5 November 2019
This information was printed 30 May 2020 from https://www.servicesaustralia.gov.au/individuals/services/centrelink/electronic-messaging/who-can-use-it. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.