When you’re in financial hardship
Aged care financial hardship assistance may help if you need assistance to pay your aged care costs.
If you’re having trouble paying your costs, you can apply for financial hardship assistance. You can also apply before you start getting aged care services.
If we grant your claim for assistance, we’ll pay some or all of your costs. How much we’ll pay depends on your situation. We’ll pay this to your aged care provider on your behalf. You’ll be responsible for paying any remaining costs.
If you began getting a Home Care Package before 1 July 2014, you can’t get this financial hardship assistance. However, you can negotiate lower aged care costs directly with your home care provider.
To get this help there are financial hardship assistance eligibility requirements you need to meet.
Not everyone can get financial hardship assistance to help with aged care costs. If you can get it, what we cover depends on your situation.
Page last updated: 17 March 2021
This information was printed 18 June 2021 from https://www.servicesaustralia.gov.au/individuals/services/aged-care-means-tests/when-youre-financial-hardship. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.