Nominate someone to deal with us
If you get a Department of Veterans’ Affairs (DVA) payment and you're in residential care or get a Home Care Package, you can choose a nominee to deal with us for you.
From 5 December 2020, there are changes to nominee arrangements for Centrelink and aged care. This may affect you if you:
- need or have someone to act on your behalf for your aged care costs or Centrelink payments and services
- don't get a DVA payment.
Read more about these changes.
What they can do
Your nominee can:
- get details from us about your aged care costs
- give us details about your income and assets
- get letters from us.
When we send a letter to your nominee, you’ll get one too. If your nominee is your power of attorney, we won’t send you the letter.
How to appoint one
You can appoint a nominee by completing the Aged Care Request for a nominee for DVA customers form.
You still need to complete the form if you have any of the following:
- Enduring power of attorney
- Guardianship order
- Appointment of enduring guardian
- Financial management order.
If you change your mind
You can change your nominee at any time.
To appoint a new one, complete the Aged Care Request for a nominee for DVA customers form.
Page last updated: 13 November 2020
This information was printed 1 December 2020 from https://www.servicesaustralia.gov.au/individuals/services/aged-care-means-tests/what-you-need-know/nominate-someone-deal-us. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.