on this page
We have information in different languages about How to get proof
For help with Medicare, you can call the Medicare program line. Let us know if you need an interpreter and we'll arrange one for free.
If you’re 14 or older, you need to get your own proof of COVID-19 vaccinations using either:
- your Medicare online account through myGov
- the Express Plus Medicare mobile app.
There are different ways you can show proof of your COVID-19 vaccinations:
- a COVID-19 digital certificate
- your immunisation history statement
- an International COVID-19 Vaccination Certificate for overseas travel.
How you get proof depends on your situation. This includes if you need to create a myGov account, link services or enrol in Medicare.
Use our tool to find out the easiest way to get proof of your COVID-19 vaccinations, based on your situation.
We also have information about how to get proof of your COVID-19 vaccinations in Easy Read format.
Getting proof of your COVID-19 vaccinations online
1: How to get proof of your COVID-19 vaccinations
We’ll help you set up your online accounts. This will make it easier for you to get proof of your COVID-19 vaccinations.
Which online account you need will depend on whether you’re eligible for Medicare.
2: Do you have a Medicare online account?
3: Are you enrolled in Medicare?
If you have a Medicare card number, you may already be enrolled in Medicare.
4: Do you have a myGov account?
5: Create a myGov account and link it to Medicare
You’ll need to create a myGov online account and link Medicare to access your Medicare online account.
Read about how to create a myGov account on the myGov website.
Once you have a myGov account, you’ll need to link Medicare to it.
Find out how to link Medicare to myGov using either:
Once you’ve linked your accounts, you can sign in to myGov to get your immunisation history statement or COVID-19 digital certificate.
6: Link Medicare to your myGov account
You’ll need to link Medicare to your myGov account to access your immunisation history statement or COVID-19 digital certificate.
Find out how to link Medicare to myGov using either:
Once you’ve linked your accounts you can get your immunisation history statement or COVID-19 digital certificate.
7: You can access proof of your COVID-19 vaccinations using your Medicare online account through myGov
- Sign in to myGov.
- Select the Proof of vaccinations quick link.
- Select the type of proof you need and follow the prompts.
8: Are you eligible for Medicare?
You may be eligible for Medicare if you’re a permanent citizen, or resident, of any of these:
- Australia
- New Zealand
- Norfolk Island
- Cocos (Keeling) Islands
- Christmas Island
- Lord Howe Island.
Read more about Enrolling in Medicare.
9: Enrol in Medicare
You can enrol in Medicare by completing a Medicare enrolment form. Then, mail or email your form and supporting documents to us.
You’ll get a Medicare card in the mail when you enrol. We’ll send it to the address you give us.
You can create a myGov account, if you don’t have one already, and use your Medicare card to link Medicare.
Then you’ll be able to sign in to myGov to get your immunisation history statement.
10: Do you have an Individual Healthcare Identifier?
An Individual Healthcare Identifier (IHI) is a number that identifies you for health care purposes.
You’ll already have an IHI if you either:
- have a Medicare card
- get a Department of Veterans’ Affairs pension or benefit.
11: If you need proof within Australia
You need an Individual Healthcare Identifier (IHI) to get your immunisation history statement or COVID-19 digital certificate.
You can get an IHI online using the IHI service through myGov.
To do this, you’ll need to provide details from one of these identity documents:
- your passport, with a valid Australian Visa
- your Australian driver licence.
We’ll use these details to verify your identity and give you an IHI.
- Sign in to my.gov.au.
- Select services or link your first service.
- Select IHI service from the list.
- Follow the prompts.
If you don’t have one of these identity documents, you can request an IHI using a form. This will take longer than requesting an IHI online.
You also need to provide other acceptable identity documents with your request.
If you need proof when travelling overseas
If you need an international certificate, you can call the Australian Immunisation Register or visit a service centre to get your proof.
12: If you need proof within Australia
You can use your IHI to link the Individual Healthcare Identifiers service (IHI Service) to your myGov account. Once you’ve linked the IHI service, you can sign in to myGov to get your immunisation history statement or COVID-19 digital certificate.
- Sign in to myGov.
- Select the Proof of COVID-19 vaccination quick link.
- Select your name, and then either View immunisation history statement (PDF) or View COVID-19 digital certificate (PDF).
If you need proof when travelling overseas
If you need an international certificate, you can call the Australian Immunisation Register or visit a service centre to get your proof.
You can print your own COVID-19 digital certificate or immunisation history statement when you download your proof online. You don't need to call for a copy.
There are different ways to get proof if any of these apply:
- you’re not eligible for Medicare
- you’re a veteran
- you can’t have a COVID-19 vaccination for medical reasons.
Once you’ve had one approved or recognised COVID-19 vaccination, you can add your COVID-19 certificates to your digital wallet.
We have instructions to help with storing your proof on your device.
You can also get your proof of vaccination through My Health Record. If you haven’t used My Health Record before, you need to link it to myGov. Find out more about how to get proof of vaccination through My Health Record on the Australian Digital Health Agency website.
Getting proof for someone else
If your child is younger than 14, you can get proof of their COVID-19 vaccinations online using either:
- your Medicare online account through myGov
- the Express Plus Medicare mobile app.
If your child is 14 or older, for privacy reasons, they need to get their own proof of COVID-19 vaccinations. Read about getting proof for children who are 14 or older.
If you’re authorised to act on behalf of someone else for Medicare purposes, you can get their proof of COVID-19 vaccinations for them.
Getting proof if you can’t get proof online
If you can’t get proof of your COVID-19 vaccinations online, you can ask your GP to print your immunisation history statement. Vaccination hubs can’t print your statement or digital certificate for you.
You can also call the Australian Immunisation Register and ask us to send your proof to you. It can take up to 14 days for your statement or certificate to arrive in the post.
Getting help with your proof if you’re overseas
If you’re overseas and need help with your proof of vaccinations, you need to call the Medicare international number.