How to get immunisation history statements

If your Medicare online account is linked to myGov, sign in now to get your immunisation history statements online.

Sign in to myGov

You can also use the myGov app.

If you don’t have a myGov account or Medicare online account, you’ll need to set them up before you can use the app.

Help linking Medicare to myGov

Information about why you may not be able to link Medicare to your myGov account and how to correct the error to get proof of your vaccinations.

If you can’t link Medicare to your myGov account, check the reason for the error. You may not be able to link Medicare to myGov if:

• we can’t identify you and your Medicare record
• your details recorded with myGov don’t match your Medicare details
• you forgot your myGov username or password.

When you can’t link, you’ll get an error message. Find out what to do if you get an error message when linking Medicare to myGov.

If you’re asked for your agency reference number when linking, this is your Medicare card number. You must also include your Individual Reference Number. This is the number that appears next to your name on your card. Enter all 11 digits without spaces.

If you can’t use Medicare online, your vaccination provider can print your immunisation history statement for you.

You can also get your statement using your My Health Record. If you haven’t used it before, you need to link My Health Record to myGov. Find out more about getting proof of your vaccinations from My Health Record on the Australian Digital Health Agency website.

You can also call the Australian Immunisation Register (AIR) to have them send your immunisation history statements to you. It can take up to 14 days to arrive in the post.

You can get your child’s immunisation history statements if they’re under 14.

If you had a vaccination, it will be recorded on the AIR and appear on your immunisation history statement. You can use this statement as proof of your vaccinations.

Children who are 14 or older

For privacy reasons, anyone aged 14 or older must get their own immunisation history statements.

If their Medicare online account is linked to myGov, they can sign in now to get their statements online.

Sign in to myGov

They can also do this by:

• using the myGov app
• asking their vaccination provider to print it
• calling the Australian Immunisation Register.

If your child is 14 years or older, you can get a copy of their immunisation history statement if they give consent. When you call the Australian Immunisation Register, your child will need to speak to the service officer to verify their identity. They must give consent each time you ask for a copy of the statement.

If you aren’t eligible for Medicare

If you’re not eligible for Medicare, you can get your immunisation history statements online through myGov. If you don’t have a myGov account, you’ll need to create one on the myGov website.

To get your immunisation history statements, link the Individual Healthcare Identifiers service (IHI service) to your myGov account.

You’ll need an Individual Healthcare Identifier (IHI). If you don’t have one, find out how to get an IHI.

Once you’ve linked the IHI service:

1. Sign in to your myGov account.
2. Select the Proof of vaccinations quick link, then View proof.
3. Select your name and then View history.
4. Select either View Complete immunisation history statement (PDF) or View COVID-19 and influenza (flu) statement (PDF), or Add to Apple/Google Wallet, if using a mobile phone or tablet.

Sign in to myGov

If you have an immunisation medical contraindication or natural immunity

If you can’t get a vaccine due to a medical contraindication or natural immunity, this will show on your immunisation history statement if you need proof of vaccination.

Your doctor can update your Australian Immunisation Register (AIR) record to show you have a medical contraindication or natural immunity to a vaccine.

You can then use your immunisation history statement as proof of your vaccination status, if needed.

If you’re recovering from a severe illness, your medical contraindication may only be valid for a few months. After this time, you’ll need to ask your doctor to update your status on the AIR if your medical contraindication is still valid.

Check some of the medical reasons that may apply and who can record an immunisation medical contraindication or natural immunity on the AIR.

If you’re a veteran

If you’re a DVA Veteran Card-All Conditions card holder and you have a Medicare number, you can access your immunisation history statement online.

If your Medicare online account is linked to myGov, sign in now to access your immunisation history statement.

Sign in to myGov

You can also use the myGov app.

If you’re a DVA Veteran Card-All Conditions card holder and don’t have a Medicare number, you can get your immunisation history statement through My Health Record by linking it to your myGov account.

To do this, you’ll need to call the My Health Record enquiries line. They’ll verify your identity and give you an access code, also called an Identity Verification Code, to link your accounts.

Find out how to get vaccination proof through My Health Record from the Australian Digital Health Agency website.

If you can’t get proof online, you can also call the Australian Immunisation Register. Select option 4 for the AIR veteran and defence support line. Then ask us to send your statement to you. It can take up to 14 days to arrive in the post.