To get this help, you must choose the up-front payment option when you enrol in your course.
You also need to send us your written request before the due date. The due date is either:
- your university’s census date
- the earlier date set by your provider.
You must also provide the original fee statement or tax invoice statement which shows one of the following:
- your payment due date
- receipt(s) showing that you have paid the tuition fees.
If you’re applying after the due date you must provide both your Commonwealth Assistance Notice and HELP Statement from the Australian Taxation Office.
You can submit your written request and supporting documents in one of these ways:
- upload your documents online
send your documents by post to:
Services Australia
Student Services
Reply Paid 7804
Canberra BC ACT 2610- bring your documents to a service centre in person.
If you need help, call the ABSTUDY line.
Contact numbers available on this page.
Centrelink ABSTUDY line
Use this line if you get or are claiming ABSTUDY. Help for Aboriginal and Torres Strait Islander students and apprentices with ABSTUDY, Health Care Card or Pensioner Concession Card.
There are other ways you may want to contact us.