Care recipients need at least the following 2 assessments to access the Home Care Package:
- an Aged Care Assessment Team (ACAT) assessment to determine their needs, and recommend and approve suitable services for Home Care level 1, 2, 3 or 4
- an Aged Care Calculation of your cost of care to find out how much they’ll pay towards their aged care costs.
For an approved provider to claim subsidies, a care recipient also needs a Home Care Package assigned by the Department of Health and Aged Care.
You can also use the Aged Care Entry Record form - AC021 form to tell us if they:
- have entered permanent residential care
- are receiving a Home Care Package.
How we calculate fees for home care
You can ask people receiving government-subsidised home care to pay a basic daily fee. You can also charge an income-tested care fee if their income is above a certain level.
The following fees may apply to people who get a Home Care Package:
- a basic daily fee
- an income-tested care fee
- amounts for additional care and services.
Find out more about charging for Home Care Package services on the Department of Health and Aged Care website.
If someone in your care is having trouble paying care costs, or experiencing financial hardship, they may be eligible for financial hardship assistance.
You may get a hardship supplement on their behalf to help cover their care costs.