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A social worker may need to call you to discuss your claim. The call will come from a private number.
We may also need you to give us proof of your circumstances.
Proof may include any of these:
- a letter from someone who knows your circumstances
- a letter from a support service, like a shelter, refuge or community housing
- a police or court document, such as a domestic violence order
- a statutory declaration.
Proof from your employer
You’ll also need to give us proof from your employer.
You do not have to tell your employer about the family and domestic violence. They only need to confirm that work was available.
The proof needs to include both:
- the dates or periods you weren’t able to work
- that you would’ve kept working during the work test period.
Proof if you’re self-employed
If you’re self-employed, you need to prove your ability to work reduced during the work test period. This may include any of the following:
- existing and new contracts
- a letter or declaration from your accountant confirming past and expected future of business
- notifications of change to business activity
- employment of a staff member to perform your usual work activities
- self-declaration of self-employment status and the intention for the business to continue.
How to give us proof for an exception
When you claim Parental Leave Pay, you’ll be asked to give us any supporting evidence needed to prove your circumstances. The documents you need to give us depend on what you tell us when you claim.
Find out more about how to claim Parental Leave Pay.